A 99.9% Server Uptime
The principal benefit of building your very own website hosting system is that you do not need to worry about compatibility issues – you set up a special set of software applications in such a manner as to work with a given set of hardware components. The outcome is something even more steady and reliable, as there are less possible risks of failure. We have set up our cloud hosting system using proven hardware parts in addition to a seriously modified version of Security–Enhanced Linux so as to set up a completely safe and secure environment for your own personal web sites.
For this reason, with each of our Linux website hosting plans we offer you a 99.9% server uptime guarantee. This guarantee is available in all datacenters.
A 99.9% Network Uptime
In addition to our cloud hosting system, we have also set up our own internal network in each one of our datacenters. Everything is based on first–rate hardware components fabricated by Juniper. Plus, on every single router, we have installed a firewall with an intricate algorithm in order to sieve all shady requests.
This way, in each of our data center facilities – in our US datacenter, in our UK datacenter, in our FI datacenter, in our Eastern Europe datacenter and in our AU datacenter, you can enjoy a 99.9% network uptime guarantee. And this guarantee is valid with all web hosting plans in every datacenter.
A 30–Day Money–Back Guarantee
Irrespective of the fact that we have done pretty much everything to decrease all potential risks with our cloud hosting packages and regardless of the fact that we offer top–notch client support, there are situations when the customer is simply not content with what we offer. Or he wants to upgrade to a more robust hosting service, like a VPS server or a dedicated server.
Because of this, we offer a 30–day money–back guarantee with each of our cloud hosting packages, no questions asked. If you’re not completely pleased, you will get a full refund.
24/7 Technical Support
If you have ever had to wait for hours to receive a reply, you’re aware of how infuriating this can be, particularly when your site is at stake. That is the reason why our company offers a 24x7 support service with a 1–hour response time guarantee. Irrespective of what happens or what holiday it is – our technicians will be available to you and they’ll answer you within 60 minutes. And the best thing is that their average support ticket response time is below twenty minutes!