Support and Help Channels
A 1–hour Inquiry Response Warranty
Our crew of specialists will do their best to reply to your service inquiries in about 1 hour. If, however, the problem you have stumbled upon requires assistance from the Admin =Dept,= we are going to address the ticket to the technician on shift and will write a comment to tell you.
Qualified Tech Help And Support Service
Our client assistance team is going to be working for you 24x7 to to take care of all support request tickets that you send to us. We offer customer help for all applications that are pre–configured on your web server. These include our custom developed Web Control Panel, the selected OS and the server management panel (in accordance with the VPS type).
A Descriptive Help Zone
A descriptive and routinely updated collection of articles is included in our in–house built Web Control Panel. It provides quick tips on how to conduct all the key web site control jobs. The Help area provides extensive how–to articles and step–by–step video training. You can reach the Help area by hitting the Help or Video buttons in the right part of each Control Panel section.