Installation and Troubleshooting
Learn what the Installation & Troubleshooting attribute made available together with the Virtual Private Servers and the dedicated servers includes.
One of the typical reasons to get a hosting server of your own is the fact you'll have full control over the software environment and you'll be able to install anything you'd like. This will permit you to run programs which need certain software to be present on the server, which is not possible with a shared web hosting server in which you can install software just within the account, but not on a root level. If you are not very experienced with this type of matters, however, you may experience issues due to the fact that managing a server of your own is different from managing a regular shared Internet hosting account. In this light, we offer an upgrade with our hosting server solutions called Installation & Troubleshooting, so our administrators can handle a variety of tasks that should be performed or can resolve various problems that you may experience.
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Installation and Troubleshooting in VPS Servers
The upgrade can be purchased for any one of the
VPS server solutions irrespective of the OS and CP that you've picked or the task that you need to be executed as our admins will aid you with everything related to the software on the hosting server. This includes, but isn't limited to, installing third-party programs, setting up hosting server options, troubleshooting scripts in case they do not function efficiently, and so on. The upgrade provides one hour of work and if a certain task requires less time, the rest of the minutes will be available for the future and will be listed in the VPS billing CP. You may use the Installation & Troubleshooting service either as an individual upgrade or as an addition to the Managed Services upgrade, which supplies half an hour of custom work on your server. That way, you can work on your websites without worrying that you won't be able to use some program or losing time on technical issues.
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Installation and Troubleshooting in Dedicated Servers
If you require our upgrade for any reason, you can add it to your
dedicated server with several mouse clicks through your billing Control Panel or if you will need some custom work on the server the moment it is set up, you can acquire the upgrade during the signup procedure and inform us what exactly you need to be performed, so everything shall be ready once your machine is up and running. 60 minutes of custom work are included to your account every time you obtain the upgrade, so you can take advantage of this service as frequently as you need. If some task requires less time to be performed, you will not lose the remaining minutes and they will be available for future tasks. Our upgrade will permit you to concentrate on building and promoting your sites without wasting time on maintaining the dedicated hosting server or the software installed on it. You could employ it if you also use our Managed Services upgrade, but the 30 min it includes are not enough to execute all of tasks which you require.