Customer Support Channels

  • 1 hour ticket response time

  • A 1–hour Response Guarantee

  • We supply a 1–hour response warranty with all of our Linux website hosting packages, which means that each assistance question you email is going to be reacted to within one hour max. Our support company members have been qualified to quickly take care of any issue and to provide you with well timed guidance on any concern that you may have.

  • Top quality support service

  • A Top–quality Support Service

  • You can contact us 24x7x365 with any question you could have involving our products. We have consultants available continuously to give assistance any time needed. You can use the ticket system or send us an e–mail whenever you want, or pick up the phone or use the live chat during business hours.

  • Intuitive help center

  • An Intuitive Help Section

  • If you need help while performing tasks within the Control Panel, you could always press the Help control key and locate your concern in the listing of posts that will pop up. We have as well turned the vast majority of content articles into training videos. The list of videos will load if you choose the Videos key available in the top right angle.